Communities of Practice

GLOBAL GATEWAYS
Facilitating learning, growth and productivity

Table of Contents

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A Community of Practice (CoP) is a group of people who are brought together by a desire to learn more about common opportunities/problems. A Community of Practice is formed with an intention to add value by directly collaborating, using one another and outside resources, to learn and teach each other. Community members are drawn to one another by forces that are both professional and personal.

Global Gateways is currently facilitating CoPs for Chief Information Officers (CIOs), IT Directors, and VP of Engineering. We are also forming Communities for other management groups, please contact us if you are interested in participating or want to learn more.

The purpose of a CoP is to develop a body of actionable knowledge; to learn and contribute through sharing information on challenges and best practices in four broad management areas that lead to customer delight:

People - coaching and developing the capacity of your staff and creating a vivid picture of an ambitious future state for your organization

Technology - selecting and utilizing appropriate technologies to keep the organization connected to its stakeholders

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Processes - building effective and efficient processes that deliver strategic and tactical advantages to the organization and the value chain

Metrics - setting the criteria and measuring progress to answer the question of how we'll know we've been successful

Competitive advantage comes to the companies best able to act on the knowledge forged in Communities of Practice. These companies recognize that they live in a rich and dynamic environment of opportunities. For them, competitive advantage stems principally from collaborative, coevolving relationships with a network of other contributors and stakeholders.

Please join us in a Community of Practice if you are interested in:

Expanding your network of knowledge;

	Enhancing your ability to generate comparative advantage for your company; and
	Are willing to commit the time and energy.

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